For those that were present during Sunday’s abrupt cancellation due to adverse weather conditions, Electric Zoo has finally released an official statement refunding festival attendees on their Facebook. To everyone’s surprise, festival organizers have also waived the original $5.00 service fee associated with cash-less account refunds on wristbands.
Stay tuned for more developing news and information regarding EZoo’s refund policy on WhiteRaverRafting.com.
“Electric Zoo will offer refunds for Sunday only ticket holders, the Sunday portion for 2 day ticket holders, and the Sunday portion for 3 day ticket holders. In addition, ALL cashless top-ups will begin refunding tomorrow, with the $5 service fee waived.
We regret that we had to make the tough decision in collaboration with NYC city officials to evacuate Sunday’s show, with no re-entry, due to dangerous and severe weather conditions, including lightning strikes and high winds. We had a great two plus days and thank everyone for dancing with us again this year. Please stand by while we finalize the refund process, more information coming soon.”
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